FAQs
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Sterling silver is a relatively strong metal, however it is still prone to scratches if it’s handled roughly. To avoid this, I recommend removing your jewelry if you’re working in a rugged environment and before working out. It will help keep your jewelry clean if you remove it before swimming and bathing. A gentle polishing cloth can be used to buff out fine marks and bring back the original shine. Avoid using any harsh chemicals or cleaners in case they damage your jewelry. If you have a piece that has more severe marks I would suggest reaching out to a local jeweler to see if they could buff and polish it for you.
If you have stones included in your jewelry use extra caution in addition to the suggestions above.
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Unless stated otherwise in the product description, all pottery is dishwasher and microwave safe when handled with care. Do not use your pottery in the oven or on the stove due to the risk of thermal shock - the drastic change in temperature that can cause cracking and breakage.
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making custom items is a tough question to answer because it is completely dependent on the individual order. I would suggest reaching out with your idea and I can let you know if it is something I feel comfortable making.
I am open to wholesale orders! please email your request and i’ll let you know if it can be done.
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I process orders within 1-3 days during the business week. All orders are shipped from my studio in Maine. I do ship internationally and buyers are responsible for any customs and import taxes that may apply. I'm not personally responsible for delays due to customs. If you receive a damaged item it is the buyers responsibility to reach out in the eligible timeframe (see return policy). I will do my best to work with the carrier to solve the problem for everybody.
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I accept returns within 14 days of the delivery of your order.
The buyer is responsible for reaching out within the first 3 days of delivery if they want to request a return. The buyer is responsible for the return shipping costs.
All items must be in the original condition and packaging in order to receive the complete refund.
An item may be eligible for an exchange if there is already made stock of the item they want to exchange for. Please reach out via email if you need help figuring out which items are currently in stock.
Any custom, personalized, or sample/sale items are not eligible for returns/exchanges.
My biggest goal for anyone who receives a piece of my work is being completely satisfied with their items!! I put so much time, love, and good intent into each piece that I make, so if there is any reason you don’t love your order please reach out and I will do my absolute best to positively resolve any issue.
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Supporting artists and makers means so much more than just buying unique and intentionally crafted pieces. When you support handmade art, you're backing a dream and helping someone pursue their artistic passion.
Sometimes purchasing a product isn’t always an option. Here are a few additional ways to support and help us grow —
1. Promote Their Work: Share an artist's work on social media or recommend them to friends and family. Spreading the word about an artist and their creations can help them gain visibility and attract new supporters.
2. Provide Feedback and Encouragement: Engage with artists and provide constructive feedback on their work. Positive encouragement and thoughtful critiques can help artists grow and develop their craft. (Remember art is often subjective, please be kind!)
3. Attend Events: Attend makers markets and craft fairs to support artists in person. Not only does this show direct support for their work, but it also provides an opportunity to engage with the artist and learn more about their creative process.
Supporting artists and makers through these alternative means can make a meaningful difference in their careers and contribute to a thriving and diverse arts community.